You’ll find answers in our FAQ.
Why should I choose wespeedup?
- We are WordPress experts. We are in the WordPress business since 2009, designing and developing custom-made WordPress websites, webshops and made-to-measure solutions. We know what we are doing.
- We just want you to pay for what you get, so no monthly subscription is necessary. We improve your website speed once, you pay once. When you want to do the improvements again after a couple of months, we are happy to give you a discount.
- You get free access to €600 in premium WordPress plugins. Don’t worry, we set them up and run them accordingly.
- We do not believe in automation for every aspect. We do use SaaS tools, as it would be stupid to code everything ourselves. We do also work on your website ourselves, wespeedup still needs hands and brains to deliver the quality as promised.
- We are here to help you. Our intention is to save you time, stress and money. We do all our work for a fixed price. No contract, no risk.
What’s next after I signed up?
Once you sign up for the plan that makes the most sense for you, you’ll receive a welcome email with information on your plan. Within 2 business days we will start to get you a starter report, the basis from where we do our optimization. Actually, you don’t have to do anything after you signed-up, we do all the work.
How long will my plan take to implement?
We start optimizing your website after we have received your login credentials, within 2 business days. We start to create a starter report, that report is the basis from where we start optimizing. We work with a stack of SaaS software on optimizing your website. We promise you we can show you results within 3 business days after our starter report is made. So maximum 5 business days in total.
Why a one-time fee?
We understand you’ve got already a ton of subscriptions for every feature you need for your website or e-commerce solution. We think it’s more fair to let you pay for what you use. So that’s why we offer wespeedup as a one-time payment. Therefore we only speedup your website or e-commerce solution once. We let you know when we start en when we are finished. You will receive the results in a report. When we don’t deliver, you get your money back. We like to be clear about that.
Do I have to pay VAT?
If you’re not in the EU or if you have a EU VAT-number (excluding Netherlands), you are exempt of VAT. When not exempt (individuals in the European Union or Dutch companies) then a 21% VAT will be added to the invoice.
Can I do this myself?
Yess you can, when you are technical and want to spent a lot of time figuring out whats going on and have the time to optimize every step. As we know this is not your business, you are good at something else, we offer you the possibility to let a professional do all the work. No coding from your side. Saving you time, stress and money. You just have to sign-up and we do the work. We also give you access to €750 premium WP plugins when using wespeedup, so you don’t have to buy those WP plugins yourself.
Do you also update my themes and plugins?
We focus only on your website speed improvement. So your website performs better on Google, saving valuable business time and you don’t have to worry and stress about the work yourself. You run your business, we improve your website speed. We do work together with reliable WP partners to do your updates, so don’t worry about that. Contact us and we will inform you about the possibilities.
Can I sign up for a plan when I have developers / other people working on my
We know many websites have multiple users doing many different things in the backend. As we are specialists ourselves we know the drill. So, no problem.
Do you manage WooCommerce websites?
Yess we do. Please contact us, for more information.
Can I call you?
We’ve set up our pricing structure to stay pretty lean and it just makes more sense to handle all our support through email. While we don’t offer phone support, we’ve made customer service a huge priority. If you have a question, please send an email. We will come back to you as soon as possible.
Do you provide SEO services?
We focus on your website speed – we aren’t SEO experts. That being said, improving your website speed will definitely help you get better results on Google.
SEO is a long term challenge. We always recommend working with an SEO team who can fully review your site and help you achieve your website goals. If you’re looking for a SEO agency to work with, we recommend Yoast SEO Consulting.
Will my website / e-commerce shop rank higher on Google?
We speed up your WordPress website. We are no SEO agency. We don’t do all the standard SEO stuff or promise you a higher position on Google. We do promise you a better performing website, which will help in better Google indexing. We are not responsible for the outcome / improvements in Google ranking. We test our work on reliable sources for testing website speed: Pingdom Tools, GTmetrix or Google PageSpeed. We help you improve those numbers, that’s what we deliver.
Can you also do ……………?
We operate by a general rule of thumb that everything we do should be regarding your WordPress website speed. Wo do not offer any other kind of services via wespeedup. If you are looking for custom WP design or WP development, you can contact us here.
Do you offer discounts?
Our pricing is clear and simple. You get a discount on the original price when using wespeedup again for the same website / e-commerce solution.
What does the 100% risk free guarantee mean?
We are happy to pay you back when we don’t deliver. We always start with a starter report so we have a base from where we start optimizing. Clear facts and figures. If at the end of our work we were not able to improve those numbers we are happy to refund you. When you do not match the criteria you may always send us an email, tell us what is going on, and we will work with you to make sure you are happy. We are not the devil, at the end of the day, almost everything on the edges comes down to a case-by-case basis.